Privacy Policy

Welcome to Quill Nest Publishing (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.quillnestpublishing.com (the “Site”) or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to our newsletter, request SMS (text messaging) updates, or interact with us in other ways. This information may include your:

Name
Email address
Phone number
Billing information
Any other details you choose to provide

Usage Data

We automatically collect certain information about your device and your usage of the Site. This may include:

IP address
Browser type
Operating system
Referring URLs
Pages viewed
Dates and times of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use the Site and personalize your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Our Services: We use your information to fulfill your requests, process transactions, and improve our Site and services.
To Communicate with You: We may use your contact information to send you updates, newsletters, marketing communications, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time (see Section 5 for details).
To Analyze and Monitor Usage: We use usage data to analyze trends, track user behavior, and improve the functionality and performance of the Site.
To Comply with Legal Obligations: We may use and disclose your information as required to comply with applicable laws, regulations, and legal processes.
SMS (Text Messaging) Communications: If you opt in to receive SMS communications, we will use your phone number to send you text messages related to project updates, appointment reminders, customer support follow-ups, or promotions (see Section 9 for more details).

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, analytics, or SMS platform services. These service providers are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
SMS Opt-In: Phone numbers provided specifically for SMS purposes are not shared with third parties for their own marketing, except as necessary to send SMS messages via our chosen SMS delivery platform.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your information:

Access and Correction: You may access and update your personal information by contacting us directly.
Opt-Out:
- Email Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
- SMS Communications: You can opt out of receiving SMS messages by replying STOP to any text message you receive from us.
Cookies: You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on the Site.

6. Children’s Privacy

Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the effective date. Your continued use of the Site and services after any changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Quill Nest Publishing
hello@quillnestpublishing.com
+1 (512) 361-2271

9. SMS Communications

This section explains how we handle phone numbers and SMS (text messaging) services:

Collection and Use of Phone Numbers:
We collect phone numbers from users who voluntarily provide them (e.g., through our contact form or verbally over the phone). By providing your phone number and opting in, you consent to receive SMS messages related to our services, such as project updates, appointment reminders, follow-ups, and promotional offers (if applicable).
Opt-In Method:
You may opt-in to receive SMS messages from quillnestpublishing.com in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Message Frequency:
The frequency of SMS messages may vary based on your interactions with us and our service needs. We may send anywhere from 1 to several messages per week or month, depending on your specific requests, ongoing projects, or promotional offers.
Fees and Charges:
Your mobile carrier may charge fees for sending and receiving SMS messages, depending on your plan. Quill Nest Publishing does not control or assume responsibility for these charges.
Opt-Out (Unsubscribe):
You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive. After opting out, you will not receive further SMS messages unless you opt in again by replying START or otherwise giving explicit consent.
Third-Party SMS Providers:
We use reputable third-party platforms to send and manage SMS communications. These providers are contractually obligated to protect your information and may not use it for any purpose other than enabling us to send you SMS messages.
Data Retention:
We retain phone numbers and records of consent as long as necessary for business purposes or as required by law.
Privacy and Security:
We treat your phone number and SMS-related data with the same level of care as other personal information described in this Privacy Policy. Please note that while we implement security measures to protect your information, no electronic storage method is 100% secure.

By continuing to use our Site or services and/or opting in to receive SMS messages, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.

Thank You

Thank you for trusting Quill Nest Publishing with your projects and information. If you have any questions or concerns, please reach out to us at: